Sep 5, 2024 · This is the absolute worst customer service EVER. I believe it is easier to be kind than it is to be rude, and I never leave bad reviews, but I cannot let this one go by. Not only do they not follow …

Jan 25, 2025 · Hi @user_pgo5q5 I greatly appreciate you taking the time to provide us with your feedback. Good or bad, feedback is important to us to not only improve our products and services, …

Jul 2, 2025 · Customer Support review Review of Comcast/Xfinity: A Masterclass in Chaos and Unaccountability This has been one of the most frustrating and unprofessional customer service …

Sep 8, 2025 · Thank you for visiting Xfinity Forums for further assistance with your service. Let's start at the beginning! We have an excellent tool which is our Internet Troubleshooting for your connection …

Nov 26, 2024 · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Feb 6, 2025 · A long time xfinity customer, I’m a senior who recently switched to the xumo streaming package to save money. It is turning out to be a nightmare My family set the new contraption up for …

Mar 12, 2025 · Hello user_3i9gof. I appreciate you taking the time to leave your comment, and would be happy to review your Xfinity Mobile concerns further for you. Please send us a direct chat message …

Jan 10, 2024 · This isn't the experience we want you to have when trying to cancel your Xfinity Mobile, I'm sorry to hear you're having difficulty trying to get this accomplished. Our options with Xfinity …

Feb 8, 2026 · Her line is on Premium unlimited and my understanding is that international travel pass is already included in the plan, and the customer service chat representative also confirmed that but I …

Mar 1, 2025 · There are more negative reviews vs positive and upper management apparently is not addressing the various issues as nothing changes. One issue is the "Guide" button on the remote. …